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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Connie Harris

May 5, 2023

5  out of  5 rating by Connie Harris
"Our experience in obtaining insurance coverage with Johnny Masoner and Cathy Masoner was flawless. They answered all of our questions and met all of our insurance needs. The entire staff were so helpful and kind when working with us. We would recommend the Masoner State Farm group to others searching for insurance coverage."

Blaine Austen

May 2, 2023

5  out of  5 rating by Blaine Austen
"I recently moved to Rogersville and swapped my office to Johnny Masoner's. I walked in to get some help with my new car and Kendal Young was extremely efficient and easy to talk to."

Mary Kline

April 5, 2023

5  out of  5 rating by Mary Kline
"Sierra is a wonderful person. She helped me with my concerns about my car insurance. I feel she went above & beyond her duties. I left the office feeling so much better than when I walked in. I highly recommend this office."

Bailey Johnson

April 4, 2023

5  out of  5 rating by Bailey Johnson
"Kendal has been such a great person to work with on getting quotes and vehicles and our Harley insured! Thank you guys for being so great and giving us the best deals! If your not insured with State Farm you are missing out on all the great deals!"

Trevor Shook

March 16, 2023

5  out of  5 rating by Trevor Shook
"Johnny and his staff are always helpful, positive and upbeat and do everything they can in the best interest of their customers."

Brian Grose

March 8, 2023

5  out of  5 rating by Brian Grose
"Johnny explained all aspects of our insurance coverages in ways easy to understand, then walked us through other options to best serve our financial needs."

Alishia Holland

February 28, 2023

5  out of  5 rating by Alishia Holland
"Not a had problem, cheaper than anywhere else, and very sweet people they have been there for me from the beginning very helpful couldn't imagine going anywhere else thanks for everything"

Pamela King

February 27, 2023

5  out of  5 rating by Pamela King
"Johnny Masoner and his staff always provide excellent customer service."

Robert Hill

February 15, 2023

5  out of  5 rating by Robert Hill
"Super great bunch of people! I can honestly say that they are going to work out for your best interest. This is coming a customer that has been with them for 19 years now"

Julie Rose

February 13, 2023

5  out of  5 rating by Julie Rose
"I have had my insurance with Johnny Masoner for several years and have always encountered the best customer service each time I have had to call them. The latest time was with Kendal. She helped me to add a new vehicle to my policy while I was on my lunch break. She was fast and efficient and got me the info I needed in a timely manner. Johnny, Cathy, Jennifer, and Kendal are the best!"


February 10, 2023

5  out of  5 rating by Chy
"Kendal was very thorough in answering all of my questions! Very informative and made me feel comfortable about getting life insurance!"

wildboy jay27

February 7, 2023

5  out of  5 rating by wildboy jay27
"Sierra an Kendal has always been nice, very helpful with all my questions an always excited to let you know the good news. I feel comfortable calling an asking for help no matter witch one answers"

Katrina Reed

February 2, 2023

5  out of  5 rating by Katrina Reed
"I'm so glad that Sierra made it easy to leave our insurance company to go to state farm"

Marie Davis

February 1, 2023

5  out of  5 rating by Marie Davis
"State farm is Simply the best insurance that anyone could ever have so if you're looking for Simply the best insurance choose State Farm! A Davis"

Tara Warpup

January 31, 2023

5  out of  5 rating by Tara Warpup
"Excellent service, helpful, and will explain if you have questions. I'm very happy I switched to this office!"

Tim Terrell

January 31, 2023

5  out of  5 rating by Tim Terrell
"Good people"

Jay Posey

December 31, 2022

5  out of  5 rating by Jay Posey
"So happy we have Sierra to help us with our insurance. She was so happy and helpful."

Ceir Montgomery

December 30, 2022

5  out of  5 rating by Ceir Montgomery
"Been with State Farm for over a year now, I’ll never go to another insurance company. I’ve never had any issues with them and every time I have ever walked in or called to ask a question they’ve never hesitated to help me and to get the answers to the questions that I might have."

Brandon Stapleton

December 29, 2022

5  out of  5 rating by Brandon Stapleton
"Great customer service!"

Stephani Bridges

December 29, 2022

5  out of  5 rating by Stephani Bridges
"I love my State Farm folks., especially Jennifer and Kathy. You truly are important to these ladies. No matter what my needs are at the time, I've always felt important They've been so helpful through the years. You never feel rushed no matter how busy they are. Stephani B"

Emma Thornton

December 29, 2022

5  out of  5 rating by Emma Thornton
"I love Sierra and her always being so helpful and detailing everything"

anthony givens

December 17, 2022

5  out of  5 rating by anthony givens
"Always pretty nice people, insurance is what it is..... always going up. They will help you get discounts when they can."
Profile photo of Judy Williams

Judy Williams

December 13, 2022

5  out of  5 rating by Judy Williams
"My experience with the State Farm office in Rogersville is been the best thing that could happen to me Cathy and Johnny Masoner is the best State Farm agents in Alabama if you want a good quote on any insurance they have please call them or visit them you will get the best, friendliest and honest service you can get. So do like I did go to State Farm Insurance in Rogersville and see Cathy and Johnny and get some great insurance here's some pictures of my 2019 focus where a deer ran into me into the side of my passenger door they quickly got me in a rental and when Simpson body shop totalled it they gave me the money to get another car, Very nice people go see them I did. I forgot to post the picture of the car I got after the check was presented to me great company State Farm ."

Maggie Posey

November 29, 2022

5  out of  5 rating by Maggie Posey
"So thankful we had sierra to help us get our life insurance in order💕"

Ben Hamner

November 29, 2022

5  out of  5 rating by Ben Hamner
"I have had Johnny masoner state farm for about five years. They are always a great agency to work with. Sierra does a very good job at explaining everything that she working on with you, so you have a great understanding of what type of insurance you’re getting."