State Farm® Insurance Agent Johnny Masoner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Georgia Patterson
February 12, 2026
"Michael has gone above and beyond to help us find the right coverage at the right price. We are very pleased with State Farm."
"Thanks for the review, Georgia. Michael does a good job. Please don't hesitate to refer your family and friends to our agency . Johnny "
Vickie Davis
February 3, 2026
"Friendly, kind and very helpful with setting up my app. Thank you"
"Thanks for the positvie review Vickie. Please refer your family and friends to me. "
Elissa Bates
January 23, 2026
"They are very inviting people, they listen and help you get the best deal out there for any insurance. They also go out of their way to find other options instead of messing you over and over charging for crappy service. I highly recommend them to anyone that needs insurance for anything you want to protect. Also go to Rogersville office ONLY cause their service is 100% better than any other office."
"Hey Elissa, thanks so much for your review. Please refer your family and friends to us as we love referrals! Johnny "
Lisette Council
January 14, 2026
"Prompt response and wonderful customer service. Michael made the process easy and answered all my questions as they came up. He offered additional services available and explained each in detail!"
"Thanks for your review! Please let your family and friend know we would love to help them also. Johnny "
j scott
January 2, 2026
"Always a good place to get explanations of the process. The process has become more confusing in the new billing. Thank goodness for local agents and staff."
"Thanks for the review! We love helping our customers!
"
SAVION TURNER
December 30, 2025
"Always helpful and kind!"
"Thanks for the review , Savion. Please let your family and friends know we can help them also. Johnny "
Brodie Schrimsher
December 8, 2025
"Very easy to work with and got a very quick quote!"
"Thanks Brodie, look forward to working with you. Johnny "
Aubrey Hammond
November 10, 2025
"Very helpful and kind. It was easy to talk to them and understand everything."
"Thanks Aubrey, for the review. Your review helps us grow our business with great customers like you. "
Brittany Montgomery
October 31, 2025
"Been using them for almost 6 years now. Wouldn’t go anywhere else. Everyone there is beyond kind and will go above and beyond to help."
"Thanks for the review Brittany! "
Kara Jones
October 29, 2025
"Sierra is the best!!"
"Thanks for the review, Kara. She does a great job. Please send your family and friends for their insurance needs. Johnny"
Larry Hardeman
October 24, 2025
"Friendly service everytime I call or need them for anything."
"Thanks Larry, you are the best. Please let your family and friends know we can help them also. Johnny "
Alisha D
October 23, 2025
"The agents there are always super nice and very responsive. They remember you personally. Great office to work with."
"Thanks so much for your review. Your review helps us attract great customers such as you. Please refer your family and friends to us for a free quote. Johnny "
Casey Carpenter
October 21, 2025
"Loyal customer for many years and they only increased rates extremely unhappy with their service"
"Hey Casey, I have attempted to call you to discuss where we may have not met your expectations. I want to better understand what we can do to rectify this issue. Thanks "
Wilma Lewter
September 30, 2025
"Absolutely Love Johnny and All the girls in the office!! I have Car, Life and Renters Insurance with them...Have been with them for years! They Always take care of all my needs...I would recommend them to anyone!"
"Thank you Mrs. Wilma. We love seeing your smiling face in our office. Please refer your family and friends to us. We love referrals. Johnny "
Everett williams
September 30, 2025
"Sierra was very helpful!!"
"Thanks for the great review, Everett. We love to get referrals of great customers like you. Thanks, Johnny "
Jackie O
September 30, 2025
"Great customer service I really appreciate the time they take to help me thank you especially Sierra Thank You All"
"Hey Jackie, thank you for the great review. Sierra does a great job in taking care of our customers. We lover referrals! "
Rick Burt
September 25, 2025
"My experience with this State Farm Insurance agent office has always been exceptional and noteworthy. The personal and professional support I receive is the reason for my trust, confidence and loyalty for many years. I absolutely cannot consider my experience anything less than A+."
"Hey Rick, thanks for your review. Please let your family and friends know we would love to quote them. Johnny "
Keely Chapman
September 19, 2025
"Johnny and Cathy are wonderful people and very knowledgeable in what they do. They are always willing to help and provide you with anything you may need. They truly make you feel like you are well taken care of!"
"Thanks Keely. We appreciate your review. Johnny "
Sherry Oram
September 15, 2025
"Great staff and awesome service!"
"Really appreciate it! "
Justin Brady
August 1, 2025
"Kyndol was great quick to respond and consistent with follow ups. I got renters and auto and medical for the same price I was paying for just auto at another company"
"Thanks for the great review Justin. Kendal does a great job. Johnny "
Kaitlin Swanner
July 16, 2025
"Kendal was so sweet and very helpful! She made switching my insurance to a new state so quick and easy! Even better rates! 10/10 recommend!!"
"Thanks Kaitlin for your review. Kendal is a great asset to have. Please let your family and friends know we can help them also. Johnny "
Ibukunoluwa Kusimo
July 16, 2025
"Johnny and his team provide exceptional services!"
"Thanks Ibukun, really appreciate the review. Johnny and Cat"
Carol & Dan
July 11, 2025
"Kendall was prompt, knowledgeable, patient and friendly. She answered all my questions, provided me with the quote, and updated some other information for me in my file. Everyone at Johnny Masoner’s office has been great!"
"Carol and Dan, thanks for the review. Kendal does a great job. Johnny "
Will Richardson
July 4, 2025
"Kendal helped me save a lot of money on my car insurance premium. She is very professional and down to earth. I highly recommend her to any one that’s getting hosed by their current insurance provider."
"Thanks Will, really appreciate the review. Please let your family and friends know we would love to help them also. Johnny"
Marsha McComiskey
June 28, 2025
"Kendal (I think is who I spoke with.) was so sweet and dedicated. We traded jet skis, and she stayed late on a beautiful Friday afternoon to get our insurance squared away. Everyone there has a smile and makes you feel welcomed."
"Hi Marsha, thanks for the review. Kendal is very dedicated. Johnny"