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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kirsten F.

September 9, 2023

5  out of  5 rating by Kirsten F.
"Thank you Kendal!! Great service and saved $800/yr."

K Vess

August 10, 2023

5  out of  5 rating by K Vess
"Excellent and rapid service, Kendal is great sweet, and very professional. Wish I would have switched long before now!"

cortney mcgee

August 9, 2023

5  out of  5 rating by cortney mcgee
"Kendal helped lower my insurance by half of what I was previously paying else where. She continously checked in and let me know of any status change in my policies. Extremely helpful and sweet"

Nedra Brown

August 5, 2023

5  out of  5 rating by Nedra Brown
"During our recent out-of-state move, we've been working with Johnny Masoner's State Farm office in Rogersville, AL, and they've been extremely helpful. I've talked to almost everyone in the office, but Kendal has been on top of everything that needed to be changed, updated, added, or transferred for both our house and auto policies. We have truly appreciated their assistance and guidance."

Jeffrey Reeves

August 4, 2023

5  out of  5 rating by Jeffrey Reeves
"Kendal did an excellent job and was very helpful throughout the entire process of swapping over our home and auto insurance. She made the transition seamless for us."

James Roy

July 7, 2023

5  out of  5 rating by James Roy
"Kendal did an outstanding job in transitioning all our insurance (Home, Auto, Golf Cart, Trailer, etc) over to State Farm. We had been with another insurance company for over 46 years, but our premiums continued to rise with no explanation. Kendal took the time to listen to our concerns and then put together a comprehensive insurance package that met our needs with significant savings. She is truly an outstanding Agent, and we are very happy with the support and service the entire office is providing."

Susan Hammock

June 23, 2023

5  out of  5 rating by Susan Hammock
"Worked with Kendal today to review my auto and home insurance (currently with another company). She was through and walk me thru all options as well as answered all of my questions and concerns. I made the decision to go with State Farm and look forward to working with Kendal in the future"

Janice Mayer

June 6, 2023

5  out of  5 rating by Janice Mayer
"Friendly, helpful people. Very knowledgeable, helped us with transferring our insurance from another agency."

Connie Harris

May 5, 2023

5  out of  5 rating by Connie Harris
"Our experience in obtaining insurance coverage with Johnny Masoner and Cathy Masoner was flawless. They answered all of our questions and met all of our insurance needs. The entire staff were so helpful and kind when working with us. We would recommend the Masoner State Farm group to others searching for insurance coverage."

Blaine Austen

May 2, 2023

5  out of  5 rating by Blaine Austen
"I recently moved to Rogersville and swapped my office to Johnny Masoner's. I walked in to get some help with my new car and Kendal Young was extremely efficient and easy to talk to."

Mary Kline

April 5, 2023

5  out of  5 rating by Mary Kline
"Sierra is a wonderful person. She helped me with my concerns about my car insurance. I feel she went above & beyond her duties. I left the office feeling so much better than when I walked in. I highly recommend this office."

Bailey Johnson

April 4, 2023

5  out of  5 rating by Bailey Johnson
"Kendal has been such a great person to work with on getting quotes and vehicles and our Harley insured! Thank you guys for being so great and giving us the best deals! If your not insured with State Farm you are missing out on all the great deals!"

Trevor Shook

March 16, 2023

5  out of  5 rating by Trevor Shook
"Johnny and his staff are always helpful, positive and upbeat and do everything they can in the best interest of their customers."

Brian Grose

March 8, 2023

5  out of  5 rating by Brian Grose
"Johnny explained all aspects of our insurance coverages in ways easy to understand, then walked us through other options to best serve our financial needs."

Alishia Holland

February 28, 2023

5  out of  5 rating by Alishia Holland
"Not a had problem, cheaper than anywhere else, and very sweet people they have been there for me from the beginning very helpful couldn't imagine going anywhere else thanks for everything"

Pamela King

February 27, 2023

5  out of  5 rating by Pamela King
"Johnny Masoner and his staff always provide excellent customer service."

Robert Hill

February 15, 2023

5  out of  5 rating by Robert Hill
"Super great bunch of people! I can honestly say that they are going to work out for your best interest. This is coming a customer that has been with them for 19 years now"

Julie Rose

February 13, 2023

5  out of  5 rating by Julie Rose
"I have had my insurance with Johnny Masoner for several years and have always encountered the best customer service each time I have had to call them. The latest time was with Kendal. She helped me to add a new vehicle to my policy while I was on my lunch break. She was fast and efficient and got me the info I needed in a timely manner. Johnny, Cathy, Jennifer, and Kendal are the best!"


February 10, 2023

5  out of  5 rating by Chy
"Kendal was very thorough in answering all of my questions! Very informative and made me feel comfortable about getting life insurance!"

wildboy jay27

February 7, 2023

5  out of  5 rating by wildboy jay27
"Sierra an Kendal has always been nice, very helpful with all my questions an always excited to let you know the good news. I feel comfortable calling an asking for help no matter witch one answers"

Katrina Reed

February 2, 2023

5  out of  5 rating by Katrina Reed
"I'm so glad that Sierra made it easy to leave our insurance company to go to state farm"

Marie Davis

February 1, 2023

5  out of  5 rating by Marie Davis
"State farm is Simply the best insurance that anyone could ever have so if you're looking for Simply the best insurance choose State Farm! A Davis"

Tara Warpup

January 31, 2023

5  out of  5 rating by Tara Warpup
"Excellent service, helpful, and will explain if you have questions. I'm very happy I switched to this office!"

Tim Terrell

January 31, 2023

5  out of  5 rating by Tim Terrell
"Good people"

Jay Posey

December 31, 2022

5  out of  5 rating by Jay Posey
"So happy we have Sierra to help us with our insurance. She was so happy and helpful."