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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rob Cosby

September 29, 2026

5  out of  5
rating by Rob Cosby
"My first time calling since my agent retired and we were picked up by Johnny Masoner. I had purchased a new vehicle and Lindsey Zahnd did a fantastic job of getting everything moved over, and i received my new insurance cards in about 10 minutes! I couldn’t be more pleased."
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Angela Melton

September 25, 2026

5  out of  5
rating by Angela Melton
"Absolutely Amazing!! I have had State Farm for several years and they are the best!! Alinda is who I have delt with, and she goes above and beyond to make sure I have everything I need. I recommend State Farm to everyone I know."
We responded:
"Hi Angela, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Rogersville.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Johnny Masoner "
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Tracy Walters

September 24, 2026

5  out of  5
rating by Tracy Walters
"I had a wonderful experience working with Alinda! She took the time to thoroughly explain my coverage options, answer all of my questions, and genuinely helped me determine what was the best fit for my needs. I ultimately decided to purchase a policy with her because she was incredibly helpful and never made me feel pressured."
We responded:
"Hi Tracy, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Johnny Masoner, Your State Farm Agent "
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Hannah Arnold

September 24, 2026

5  out of  5
rating by Hannah Arnold
"Johnny Masoner’s office has always gone above and beyond! Barkley has amazing customer service, highly recommend!"
We responded:
"Thank you for the 5-star review, Hannah! We’re proud to serve the Rogersville community and truly appreciate your support. "
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Jamie Patterson

September 23, 2026

5  out of  5
rating by Jamie Patterson
"I have had State Farm insurance for many years and Johnny Masoner’s office has by far been the best! I moved from that area several years ago but I have kept my business at their office because they take such good care of their policyholders. Cathy and Johnny work diligently to ensure all of their policyholders have the best coverage, suited for their specific needs. They are not there just to sell insurance, they are there to make sure you are taken care of and insured to protect you in the event of an issue. Cathy is so knowledgeable about all things insurance. She goes above and beyond to take care of everyone. I wouldn’t think of using another SF agent!!"
We responded:
"Jamie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Rogersville. "
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Alaina Pettus

September 22, 2026

5  out of  5
rating by Alaina Pettus
"The office runs well, and everyone is eager to answer any and all questions! Barkley was great to work with as well."
We responded:
"Thank you so much for the 5-star rating, Alaina! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Johnny Masoner "
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Shandell Coker

September 20, 2026

5  out of  5
rating by Shandell Coker
"Lindsay Zahnd was absolutely amazing in answering all my questions that I had"
We responded:
"Shandell, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Katie Dupre

September 1, 2026

5  out of  5
rating by Katie Dupre
"Barkley gives very good service, she is always on top of all of her job duties! I can’t wait to see what she can do in the future! She really has a calling for this."
We responded:
"Thank you so much for the 5 stars, Katie! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Nicole Allen

August 25, 2026

5  out of  5
rating by Nicole Allen
"Johnny Masoner and his State Farm team provide absolutely outstanding service. They handle both our home and vehicle insurance and have always done an excellent job taking care of us. When we had to file claims for a new roof on our home and for hail damage on our cars, they made the entire process seamless, stress-free, and incredibly supportive. If you are looking for an insurance agent who is truly reliable and looks out for your best interests, I highly recommend Johnny Masoner!"
We responded:
"Thanks Nicole. Hope you and family are doing well. Johnny"
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Bobbie Huggins

August 20, 2026

5  out of  5
rating by Bobbie Huggins
"Let me jump on here and give a HUGE pat on the back to Alinda Heuszel. That girl is hands down a Life Saver For sure. She always goes above and beyond to be sure my Family is taken care of."
We responded:
"Bobbie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Rogersville. "
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Tiffany Zahnd Mitchell

August 19, 2026

5  out of  5
rating by Tiffany Zahnd Mitchell
"Lindsay was amazing! She answered all of my questions, was super friendly, and answered all of insurance questions. You can tell she really cares about helping people. Highly recommend!"
We responded:
"Tiffany, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Rogersville insurance team! - Your State Farm Agent, Johnny Masoner "
Profile photo of Savanna Black

Savanna Black

August 19, 2026

5  out of  5
rating by Savanna Black
"Lindsey was so sweet and answered all my questions!! Felt so much more confident leaving and knowing every avenue possible!! Highly recommend them!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Johnny Masoner’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Johnny Masoner’s Insurance Team "
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Taylor Burns

August 16, 2026

5  out of  5
rating by Taylor Burns
"Many questions, all answered. 5 stars to Alinda and her staff."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Johnny Masoner’s team. "
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Skyler Cisson

August 14, 2026

5  out of  5
rating by Skyler Cisson
"Highly recommend Johnny Masoner State Farm! Barkley was amazing with assissting me and really knows her stuff."
We responded:
"Thanks so much for the fantastic rating, Skyler! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Clayton Haney

August 14, 2026

5  out of  5
rating by Clayton Haney
"Always have a great experience at Johnny Masoner’s State Farm office. Recently added 2 new vehicles to my policy and Lindsay Zahnd was extremely helpful and was able to add everything in a short amount of time. Give them and chance and they will earn your business!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Johnny Masoner’s team. "
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Ny Fb

July 24, 2026

5  out of  5
rating by Ny Fb
"7 24 26, I called in to discuss my homeowners renewal! I had the privilege of speaking with Ms. Alinda! I must say she was very impressive with her knowledge about a variety of things. Very knowledgeable, very calm, no guess work, just an overall awesome experience. For me, she is the first person at this agency that hands down knows her job from top to bottom! I'm very thankful she is at Johnny Masoner's Agency. Id give her 10 stars if it was an option! Thank you Alinda🙂"
We responded:
"Thank you for the 5-star review of Johnny Masoner’s team - we really appreciate your kind words! "
Profile photo of Abby Balentine

Abby Balentine

July 24, 2026

5  out of  5
rating by Abby Balentine
"This office runs like a well-oiled machine. Alinda is awesome to work with. Really knows her stuff and she is so friendly!"
We responded:
"Thank you so much for the 5 stars, Abby! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Mom2 One

July 22, 2026

5  out of  5
rating by Mom2 One
"Johnny was so easy to work with. He made the whole process painless. He was professional and courteous. I highly recommend!"
We responded:
"Thank you so much for the 5 stars, Mom2! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Christian Pickens

July 10, 2026

5  out of  5
rating by Christian Pickens
"Great people that helped me get good truck insurance"
We responded:
"Christian , Thanks for your business. Looking forward in helping with your insurance needs. Johnny "
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Valerie Hannah

June 23, 2026

5  out of  5
rating by Valerie Hannah
"We wanted to insure our new boat and Lauren helped us through the process and we got exactly the coverage we wanted. She answered all my questions and was very thorough and now we can be confident we have great coverage for our new boat. If you need insurance, Lauren is your girl!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Catherine Garner

June 22, 2026

5  out of  5
rating by Catherine Garner
"Didn't have to wait long to see Mr. Masoner. He was polite and very helpful. Explained everything out to me. Answered all my questions."
We responded:
"Thanks for you comments. "
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Terry Morris

June 8, 2026

5  out of  5
rating by Terry Morris
"Excellent service as always!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Johnny Masoner’s Team! We deeply appreciate your kind words here in Rogersville . "
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Brandon Alsip

May 8, 2026

5  out of  5
rating by Brandon Alsip
"Came here off a recommendation from someone and man were they great Alexis got me some huge savings would recommend you give them a call"
We responded:
"Brandon, thank you for your wonderful review of State Farm Agent Johnny Masoner’s Team!"
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CoolGaming1113

May 1, 2026

5  out of  5
rating by CoolGaming1113
"Alexis is super talented in helping and guiding people through the struggles of choosing the best policies that fit you and your family. I’m very busy and she fit me into a schedule that worked for me and she made it happen QUICK!!! Go see her and listen to your best options!!!"
We responded:
"Thanks Andy, please let us know if we can help with anything including family and friends. Johnny "
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Andy Gibson

April 7, 2026

5  out of  5
rating by Andy Gibson
"Johnny Masoner's office has always met my needs. They are helpful and polite, willing to help in any way they can."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."